Refund Policy of UniversalPerspectives
Last Updated: March 1, 2023
Thank you for your purchase from UniversalPerspectives. We strive to offer you the best value and service possible. However, if you are not completely satisfied with your purchase, you may be eligible for a refund or exchange according to the following terms:
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You have 30 calendar days to return an item from the date you received it. To complete your return, we require a receipt or proof of purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us via +44 20 7946 0958 or visit us at 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom.
Refunds
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items
Some items cannot be returned. Perishable goods such as food cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Processing Your Return
To return your product, you should mail your product to: 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom.
Please do not send your purchase back to the manufacturer.
We recommend that you consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund Queries
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at +44 20 7946 0958.
Contact Us
If you have any questions on how to return your item to us, contact us at +44 20 7946 0958 or visit our website at universalperspectives.xyz.
This policy is effective as of the date stated above and may be updated periodically.